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Privacy Policy

Last Updated: December 3, 2025

1. Introduction

Welcome to QuestBord ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience using our gamified task management application ("Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use QuestBord. Please read this policy carefully. By using the Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when using the Service:

  • Account Information: Email address and password when you register for an account
  • Character Information: Character name, class selection, and elemental affinity you choose during onboarding
  • Quest Data: Quest titles, descriptions, difficulty levels, and status information you create
  • Communications: Any messages or feedback you send to us

2.2 Information Collected Automatically

When you use the Service, we may automatically collect:

  • Usage Data: Information about how you use the Service, including quest completions, XP earned, level progression, and feature usage
  • Device Information: Browser type, operating system, device type, and screen resolution
  • Log Data: IP address, access times, pages viewed, and referring URLs
  • Cookies and Similar Technologies: Session cookies to maintain your login state and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

  • Create and manage your account
  • Provide the core task management and gamification features
  • Track your XP, levels, and quest progress
  • Display your character on leaderboards
  • Maintain activity logs and history

3.2 Service Improvement

  • Analyze usage patterns to improve features
  • Debug and fix technical issues
  • Develop new features and functionality
  • Conduct research and analytics

3.3 Communication

  • Send service-related notifications
  • Respond to your inquiries and support requests
  • Notify you of important changes to the Service or Terms

3.4 Security

  • Protect against unauthorized access
  • Detect and prevent fraud and abuse
  • Enforce our Terms and Conditions

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Public Information

Certain information is visible to other users of the Service:

  • Your character name (not your email or real name)
  • Your character class and element
  • Your level and XP (on leaderboards)

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

  • Cloud hosting providers
  • Database services
  • Analytics services
  • Email delivery services

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Requests from government authorities
  • Protection of our rights, privacy, safety, or property
  • Emergency situations involving potential threats to safety

4.4 Business Transfers

If QuestBord is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption: Passwords are hashed using bcrypt with salt
  • Secure Transmission: HTTPS encryption for all data in transit
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Regular Security Reviews: Periodic assessment of our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the Service. Specifically:

  • Account Data: Retained until you delete your account
  • Quest Data: Retained as long as your account exists
  • Activity Logs: Retained for 12 months for your reference
  • Analytics Data: Aggregated and anonymized after 24 months

Upon account deletion, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access your account information and quest data at any time through the Service. You may request a copy of your data in a portable format.

7.2 Correction

You can update your account information, character details, and quests directly through the Service.

7.3 Deletion

You can delete your account at any time, which will remove your personal information and associated data from our systems.

7.4 Opt-Out

You can opt out of:

  • Promotional emails (if any) via unsubscribe links
  • Appearing on public leaderboards (contact support)
  • Sound effects and certain visual animations (in settings)

7.5 Cookie Management

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

8. Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential Cookies: Required for authentication and session management. These cannot be disabled.
  • Preference Cookies: Store your settings such as sound preferences and theme choices.
  • Analytics Cookies: Help us understand how users interact with the Service (may be disabled).

We do not use cookies for advertising purposes or share cookie data with third-party advertisers.

9. Children's Privacy

QuestBord is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13, we will promptly delete that information from our systems.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

11. Third-Party Links

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting a notice on the Service
  • Updating the "Last Updated" date at the top of this policy
  • Sending an email to registered users (for material changes)

Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@questbord.dev

Address: QuestBord Privacy Team

We will respond to your inquiry within 30 days.

14. Additional Rights for Specific Jurisdictions

14.1 European Economic Area (EEA) Residents

If you are in the EEA, you have additional rights under the GDPR:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority

14.2 California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to say no to the sale of personal information
  • Right to access your personal information
  • Right to equal service and price

Note: We do not sell personal information.

By using QuestBord, you acknowledge that you have read and understood this Privacy Policy.